Terms and Conditions.

SATISFACTION GUARANTEE - fticomputer.com offers our customers a warranty that is specified on each item in the appropriate warranty section.

Take advantage of fticomputer.com's Satisfaction Guarantee, Customer agrees to comply with fticomputer.com's Product Return Procedure. Any breach of fticomputer.com's Product Return Procedure will result in the loss of fticomputer.com's replacement/return guarantee. Furthermore, all return shipments not in compliance with these instructions will be rejected.

WARRANTY - fticomputer.com warranties all products except those explicitly listed on the details page of our web site. Please consult the product page of your item and warranty section for more information.

fticomputer.com does not manufacture hardware products sold by fticomputer.com. The products may, however, be covered by the individual manufacturer's warranty, service, and support policy (if any). fticomputer.com assigns and passes through to the Customer any warranty of the manufacturer, and Customer acknowledges that it shall have recourse only under such warranties and only as against the manufacturer of the products.

fticomputer.com makes no representation or express warranty with respect to the product except those stated in this document. fticomputer.com disclaims all other warrn=anties, express or implied, as to any such product, inlcluding and without limitation, the implied warranties of merchantablity and fitness for particular purpose, and any implied warranties arising from statute, trade usage, course of dealing, or course of performance.

LIMITATION OF LIABILITY - In all circumstances fticomputer.com's maximum liability is limited to the purchase price of the products sold. fticomputer.com shall not, under any circumstances, be liable upon a claim or action in contract, tort, indemnity or contribution, or other claims relating to the products which exceeds this liability limit. fticomputer.com shall not be liable for third party claims for damages against the customer, or for malfunction, delays, interruption of services, loss of business, loss or damage to exemplary damages, whether or not fticomputer.com is apprised of the possibility of such claims or damages.

PURCHASE PRICE - The Buyer agree to pay the total purchase price as specified on the final page of Checkout. In addition, the BUYER agrees to pay any sales or other taxes levied on or measured by such purchase price, or arising from the use of the product(s) and any parts or maintenance supplied, including without any limitation, any additional sales, use, gross receipts, privilege, excise, and personal property taxes unless specified in writing on this document.

INSPECTION - The BUYER shall inspect the product(s) at delivery and shall notify fticomputerC.com of any defects or discrepancies within 1 BUSINESS DAY of receipt of product(s).

LIMITED WARRANTY - fticomputer.com offers no warranty other than the expressed warranty offered by the manufacturer, or the warranty listed on the this page. During this period, fticomputer.com will repair or replace all merchandises proved to be defective during the specified warranty. However, fticomputer.com will not warranty any product that has been subjected to improper freight handling/shipping, abuse (over clocking and "modding" included), neglect, or unauthorized repair or installation. The warranty also will not cover product(s) installed with non-fticomputer.com components, and product(s) with broken warranty seals or assembly trace.

ALTERATIONS, MODIFICATIONS, AND ATTACHMENTS - Any alterations, additions, improvements or attachments on the product(s) not authorized in writing by fticomputer.com shall solely be at the BUYER'S own risk and expense. If operation of the product(s) is affected in any way by alternation, improvement, modification or installation, the warranty shall be deemed Waived by the BUYER, and fticomputer.com shall have no further obligation to the BUYER.

30-DAY RETURN PERIOD - We accept returns or exchanges 30 days from original purchase. Your original receipt is required for all returns, exchanges and warranty repair services. All returns and exchanges must be in original condition and include all accessories. fticomputer reserves the right to deny any return.

MERCHANDISE RETURN PROCEDURE - Should a product fail during the warranty period, certain procedures should be followed for fticomputer.com to serve the BUYER efficiently:

Complete the fticomputer.com Online RMA Request Form, or contact fticomputer.com Technical Support to obtain a Return Merchandise Authorization (RMA) Number. RMA Number will only be issued by phone service or e-mail. The RMA number is valid for exactly 10 business days beginning the day it is issued. It will be automatically Voided if defective merchandise has not been received by fticomputer.com within these 10 days. Any merchandise returned without an RMA Number will be refused and returned at the BUYER?S expense.

All returned products must be packed in the original packaging. (Improper packaging may Void warranty.) No Advanced Warranty Replacement is available, unless purchased on last section of shopping cart. fticomputer.com reserves the right to return any non-repaired products and without notification should the BUYER ship an INCOMPLETE product to fticomputer.com's RMA Department.

To receive credit, product(s) that are eligible must be returned within the refund period of that item. All products must be returned in like-new unopened original sealed condition, including original packaging and all documentation and accessories. Arrangement for a return must be made within 30 days from the purchase date, a 15% restocking fee applies to all refunds. Products that are defective can only be returned for repair/replacement. Additional charges will be applied if an INCOMPLETE product (including all parts, manuals, software, accessories and warranty cards) is returned to fticomputer.com.

fticomputer.com will not accept items that have been physically damaged or misused. Overclocking or improper installation of CPU fans will cause CPUs to chip or burn. All chipped and burnt CPUs are considered physically damaged and are not eligible for replacement or refund. Products that are defective and/or DOA (Damaged on Arrival) and/or the seal of included software is broken, can only be returned for repair/replacement.

fticomputer.com does not offer cross ship services.

Shipping fees are non-refundable. If you return any item marked as 'Shipping Included' or 'Free Shipping', you will still be charged the 'SHIPPING DISCOUNT' fee as a non-refundable shipping charge.

DEFECTIVE ON ARRIVAL (DOA) - For all 'DOA' products, the BUYER is required to call for an RMA Number within 7 days from the receipt date.

fticomputer.com will retain a security interest in the merchandise on order. Venue shall lie in Nassau County, State of New York and the rights and obligations of the parties hereto shall be construed and enforced in the State of New York and in accordance with the laws of the State of New York.

The BUYER agrees to pay all fticomputer.com's cost related to the collection of any sum due, including internal expenses and all reasonable legal fees and expenses incurred.

ENTIRE AGREEMENT - This document constitutes the entire Agreement between the BUYER and fticomputer.com. It is intended as a complete and exclusive statement of the terms used in this agreement and no course of prior dealings between the parties and usage of trade shall be relevant to supplement or explain any items used in this agreement. No agent, employee, or representative of fticomputer.com has any authorities to bind fticomputer.com to any affirmation, presentation, or warranty concerning the product(s) sold under this Agreement. This Agreement may be modified or rescinded only by written instrument signed by the parties hereto or by their duty authorized agents. Waiver by fticomputer.com or any provision hereof in one instance shall not constitute a waiver as to any other instance.

Terms and Conditions are subject to change without notice.